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HUMAN RESOURCE DEVOLOPMENT PROGRAM
 
  Total Quality Management
   
               
 
Objectives
         


  • To understand the basic principles of Quality, Quality Assurance and TQM

  • To recognize the contribution of TQM in improving business performance

  • To understand why TQM must be applied in various sectors

  • To use the various models and statistical tools towards the implementation of TQM
   

Duration      4 days

Fees            RM 800

     

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